Policies
I aim to provide the best salon experience with clear policies and open communication. By booking, you agree to the terms below. Questions? Contact me anytime.
Booking & Payments
A valid credit card is required to book.
I accept major credit cards and Apple Pay only (no cash/checks).
Gratuity may be paid in cash.
Appointment reminders are a courtesy; missed notifications don’t waive policies.
By booking, you authorize charges for missed or canceled appointments per policy.
Cancellation Policy
Cancel/reschedule at least 48 hours in advance.
Within 48 hours: Charged 50% of scheduled services.
Within 1 hour or no-shows: Charged 100%.
Late arrivals may reduce service time but not reduce charges.
Service changes within 48 hours follow same cancellation fees.
Adjustments
No refunds. I offer one free adjustment with if you purchased salon-recommended shampoo/conditioner.
Please notify us within 72 hours and rebook within 7 days.
Adjustments may not apply to color corrections, box dye, or self/other stylist alterations.
Results are guaranteed only after agreed multi-step processes are completed.
Children
No children under 12 allowed in the salon or for services.
Children over 12 may book at adult pricing.
Retail Exchanges
Exchange retail items within 14 days if unused.
Exchanges can’t be applied to services or tips.
Price differences will be charged or credited to your account for future use.
Stylist Unavailability
If I’m unavailable, I will offer you my next available spot or one with another stylist.
We’ll notify you ASAP with rescheduling options.
Manage Appointments Anytime